Your Partner for Digitization
Dynamics 365 CE & Microsoft Power Platform
Optimize and digitalize your processes as your CRM partner. We advise, accompany and support you on your road to digital transformation.
We transform
your business
CRM Partner
for Industry Solutions, Add-Ons, Apps
For 20 years we have been developing and implementing solutions, apps and add-ons as a CRM partner for SMEs based on Dynamics 365 Customer Engagement.
Together with Microsoft, we rely on secure solutions in the Azure Cloud. As a cloud solution provider at partner level (CSP), we offer companies comprehensive solutions for their digitalization.
Dynamics 365 CE (CRM) creates the ideal conditions for mobile working. Digitize your company in Marketing, Sales and Service.
Customer voices
Your CRM Partner for
Industry Solutions
Medical technology manufacturer & specialized trade
- Digital, mobile field service
- Mobile visit reports
- Order history for the customer
- Competitor information
- Advanced customer management
- Management of purchasing groups
- Device management and configuration history
- Territory management
- Rental & leasing devices
- Sales process & visit documentation
Pharma & Cosmetics
- Digital, mobile field service
- Tour and route planning
- Visit reports directly in the CRM
- Record orders and sample deliveries
- Provide product information in real time
- Flexible customer segmentation and attribute assignment
- Placement management, product presentation and shelf maintenance
- Integrated analysis of market data from the pharmaceutical market
- Condition information in real time
- Sample dispensing management
Industry
- Mobile sales data
- Customer & territory planning
- Sales statistics
- Sales project management
- Service deployment planning
- Digital device file
- Mobile customer service
- Individual customer and territory planning
- Sales forecast
- Automated document creation
Care & nursing
- Inquiry management
- Automated contract creation
- Resident management
- Utilization optimization
- Key performance indicators (KPIs)
- Data security
- Interfaces to care documentation
- Achieve higher occupancy rates
- Create efficient and cost-sensitive planning
- Reduction of administrative workload
CRM prozesses & add-ons
We transform your business
Sales processes
- Customer and dealer management
- Sales opportunity tracking
- Pipeline management
- Lead management
- Project contract management
- 360° view of customers with sales, marketing & service
Service processes
- Service requests
- Resource planning
- Route planning
- Spare parts ordering
- Stock management
- Maintenance intervals
- Sample deliveries
- Operation tracking
- Alerts (IoT)
Add-ons
- Create complex documents
- Manage media clearly
- Copy complete data records
- Visit reports and tour planning
- Assign approvals depending on the security concept
Contact us
“We accompany you individually on the path of your digital transformation with our expertise.”
Tobias Heck
Sales Manager
+49 (711) 490534-30
tobias.heck@awisto.de