Your CRM Partner for Digitization

Dynamics 365 CE & Microsoft Power Platform

Optimize and digitalize your processes as your CRM partner. We advise, accompany and support you on your road to digital transformation.

We transform
your business
Dynamics 365 CE

CRM Partner
for Industry Solutions, Add-Ons, Apps

For 20 years we have been developing and implementing solutions, apps and add-ons as a CRM partner for SMEs based on Dynamics 365 Customer Engagement.

Together with Microsoft, we rely on secure solutions in the Azure Cloud. As a cloud solution provider at partner level (CSP), we offer companies comprehensive solutions for their digitalization.

Dynamics 365 CE (CRM) creates the ideal conditions for mobile working. Digitize your company in Marketing, Sales and Service.

Customer voices

Logo des Unternehmens Louis Widmer

Louis Widmer AG

“Dynamics 365 CE fulfills our wishes and requirements and makes day-to-day work in the office and in the field easier. Customer inquiries can now also be answered much more quickly.”
Christoph Bopp, IT-Koordinator, Louis Widmer SA

Logo des Unternehmens Soudronic

Soudronic AG

AttachPLUS makes our daily work easier and helps us to maintain an overview of complex cases with many attachments.
Guido Peter, Co-Head ICT, SOUDRONIC AG

Your CRM Partner for
Industry Solutions

The picture shows a seated doctor evaluating X-ray images. The image symbolizes the awisto CRM medical technology industry solution.

Medical technology manufacturer & specialized trade

  • Digital, mobile field service
  • Mobile visit reports
  • Order history for the customer
  • Competitor information
  • Advanced customer management
  • Management of purchasing groups
  • Device management and configuration history
  • Territory management
  • Rental & leasing devices
  • Sales process & visit documentation
Cosmetics picture with a turquoise shelf containing medicinal plants, cream jars, soap and make-up remover pads. The picture symbolizes the awisto CRM industry solution Pharma & Cosmetics.

Pharma & Cosmetics

  • Digital, mobile field service
  • Tour and route planning
  • Visit reports directly in the CRM
  • Record orders and sample deliveries
  • Provide product information in real time
  • Flexible customer segmentation and attribute assignment
  • Placement management, product presentation and shelf maintenance
  • Integrated analysis of market data from the pharmaceutical market
  • Condition information in real time
  • Sample dispensing management
Robot in production line with man in the background stands for the CRM industry solution electrical engineering from awisto


  • Mobile sales data
  • Customer & territory planning
  • Sales statistics
  • Sales project management
  • Service deployment planning
  • Digital device file
  • Mobile customer service
  • Individual customer and territory planning
  • Sales forecast
  • Automated document creation
Bild zeigt freundlichen, älteren Herrn im Rollstuhl, der von einer, ihm zugewandten Pflegeschwester geschoben wird. Symbolisch steht das Bild für die awisto CRM Branchenlösung Pflege & Betreuung.

Care & nursing

  • Inquiry management
  • Automated contract creation
  • Resident management
  • Utilization optimization
  • Key performance indicators (KPIs)
  • Data security
  • Interfaces to care documentation
  • Achieve higher occupancy rates
  • Create efficient and cost-sensitive planning
  • Reduction of administrative workload

CRM prozesses & add-ons

We transform your business

Sales processes

  • Customer and dealer management
  • Sales opportunity tracking
  • Pipeline management
  • Lead management
  • Project contract management
  • 360° view of customers with sales, marketing & service

Service processes

  • Service requests
  • Resource planning
  • Route planning
  • Spare parts ordering
  • Stock management
  • Maintenance intervals
  • Sample deliveries
  • Operation tracking
  • Alerts (IoT)


  • Create complex documents
  • Manage media clearly
  • Copy complete data records
  • Visit reports and tour planning
  • Assign approvals depending on the security concept

Contact us

Our awisto Sales Manager Tobias Heck advises you on open questions about CRM, Power Platform, CRM Service, industry solutions & CRM add-ons

“We accompany you individually on the path of your digital transformation with our expertise.”

Tobias Heck

Sales Manager

+49 (711) 490534-30

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