CRM Processes & Platforms for SMEs
For over 20 years, we have been digitalizing sales, service and business processes for companies in medical technology, pharma, industry and care.
With Dynamics 365 CE, Power Platform and AI, we create seamless processes and greater transparency. We also support system extensions and a change of your existing service provider.
CRM & Processes What We Can Do for You
Digital Business Processes
Everyday work processes are changing fundamentally, driven by new requirements. Together, we develop solutions that bring relevant information together and automate workflows. Departments are connected with one another.
Microsoft Partner
As a certified Dynamics CRM and Power Platform partner, we combine specialist consulting with technical implementation.
Future extensions are already taken into account during the planning of custom solutions.
CRM Reference Projects from Mid-Sized Businesses
Medical Technology
Managing Field Service & Service Centrally
Sales and service work on a shared CRM platform. Field service, visit reports and service processes are recorded centrally and available at all times.
Care & Assisted Living
Coordinating Inquiries & Contracts efficiently
Inquiries, contracts and occupancy data come together in a single solution. The connection to care documentation and Power BI creates a reliable basis for planning and utilization.
PHARMA & Cosmetics
Documenting Customer Visits on Mobil Devices
Customer visits can be planned, documented and captured on mobile via app. The ERP connection provides relevant information and supports seamless data exchange.
What Is Your Project?
You have big plans and are looking for someone who understands you. For a CRM implementation or migration, process optimization, apps and interfaces, we look together at where you stand and how you can move forward quickly.