CRM implementation
with Dynamics 365 CE

Are you looking for a CRM partner to support you in all aspects of CRM implementation? Then you’ve come to the right place. We have been successfully supporting customers from the SME sector with the implementation of Dynamics 365 CE for over 20 years. We would also be happy to help you digitize your processes.

CRM implementation – Our approach

We at awisto have been there right from the start. As a Microsoft Gold Partner, we have been supporting medium-sized and upper medium-sized companies with the introduction of Dynamics 365 CE for 20 years.

We have been able to contribute our expertise and experience to over 100 projects and lead them to success. A structured approach plays a key role here and is divided into various phases. Starting with a workshop and analysis, through development and customization to go-live.

Step by step good consulting

Our introductory workshops focus on you. Together, we examine your processes and discuss the necessary requirements.

A detailed requirements analysis is the most important prerequisite for a successful implementation of Dynamics 365 CE. We record your requirements, discuss processes and analyze data and information flows.

We analyze interfaces to ERP systems, BI solutions and much more. We then draw up a comprehensive requirements specification that serves as a guideline and basis for commissioning. It includes the current status quo of the relevant processes in your company, your requirements for the future solution and our proposed solutions.

When you commission awisto to implement your solution, we start by introducing and customizing the system. We set up the online tenant, activate users and take care of the role and security concept. We then develop the processes together with you. We work according to the SCRUM principle, which gives you the opportunity to constantly influence the development.

Once development is complete, your system goes live with the processes you have specified and tested.

In parallel, we continue to work on improvements and optimizations of the system to ensure the sustainable and future-proof success of the implementation. All of this should increase usability and acceptance.

We support you throughout the entire life cycle of the system and implement new requirements.

User training is essential in order to offer your employees the best possible user experience. This improves acceptance and routine when using the system.

We don’t neglect administrators either. We also offer comprehensive training so that you can carry out small adjustments and general administrative processes yourself.

Company requirements can change. To ensure that you are always up to date, we are happy to develop your system further with products and solutions.

Two businessmen shake hands. They are pleased with the support awisto has given them during the CRM implementation.

If you choose us as your partner for the CRM implementation, we look forward to driving digitalization forward together with you.

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Contact us

Our awisto Sales Manager Tobias Heck advises you on open questions about CRM, Power Platform, CRM Service, industry solutions & CRM add-ons

“We support you individually with our know-how during your CRM implementation.”

Tobias Heck

Sales Manager

+49 (711) 490534-30

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