CRM Mobile Apps
for Dynamics 365 CE

Expand your CRM solution with mobile apps for the sales and service field service. The choice is yours: whether on a smartphone or tablet, CRM mobile apps offer real added value when supporting your customers. Perfect for customer support on the move, because important data is always available. You can react flexibly to all eventualities at any time and increase customer satisfaction.

Flexibility for your sales force – CRM Mobile Apps


We offer you a wide range of options for networking your field service in sales and service. Starting with the mobile app for Dynamics 365 CE via Resco.NET through to the individually developed solution tailored to your requirements. With a mobile app, your field service can also work offline and benefit from all the possibilities that Dynamics 365 CE has to offer: whether it’s the upcoming customer visit with visit report in sales or the service order with all relevant information in service.

For all technology enthusiasts:
Dynamics 365 CE App

Dynamics 365 CE is already designed for mobile working out of the box.
The mobile app, which you can use “out of the box”, already has a direct connection and offers important basic functions for mobile working in sales and service.

  • Define your app’s target group
  • Determine processes, content, functions, design and language
  • Tailoring components and processes
  • Define goals: Facilitating everyday business processes, improving customer contact, customer communication
  • Planning interfaces
  • Implementation of desired functions
  • App as a signal for a progressive company with top field service
  • 360° view of your customers with relevant data from various sources brought together in a central platform
  • Automate sales processes, generate, qualify, track and close leads more easily
  • Field service can plan tours, add notes after meetings, create contacts and update data, search for information, handle requests and complaints
  • Launch effective marketing campaigns with personalized content and offers to target groups
  • Increase collaboration and productivity by combining and using other Microsoft applications such as Microsoft 365, Power Platform, Azure, etc.
  • Improved internal communication between customers, employees and departments

For individualists:
In-house development

If you would like to make it more individual, we can also work with you to develop your own app for field service. This is specially tailored to your requirements and processes, particularly user-friendly and in line with your company’s own corporate design and corporate identity. There are therefore no limits to the design.

  • Components and workflows optimally tailored to the processes
  • App can be flexibly expanded with individual functionalities
  • UX design in cooperation with key users and users
  • Define target groups for your app
  • Determine processes, content, functions, design and language
  • Tailoring components and processes
  • Define goals: Facilitate everyday business processes, improve customer contact, customer communication
  • Select Microsoft operating system for Android or iOS
  • Concept development together with you
  • Draft UX design with key users and users
  • Planning interfaces
  • Implementation of desired functions
  • The app can be flexibly expanded with individual functionalities
Young man looks at his smartphone and is happy. He uses CRM mobile apps from awisto for field service.

Example Louis Widmer SA

Louis Widmer SA has already decided to provide its mobile sales force with a customized app developed by awisto.
This is specially tailored to the needs of Louis Widmer’s sales staff and enables orders to be entered quickly and directly on site in the pharmacy. The solution also offers a quick overview of past sales data, comprehensive visit documentation and route planning.
Once orders have been recorded and digitally signed, they are automatically transferred to the ERP and dispatch is initiated.

The alternative: Resco.NET

Compared to the Microsoft Mobile app, the Dynamics 365 app from Resco.NET already offers a much wider range of functions and several customization options. It serves both sales and field service with additional features, such as route planning. The solution can be extensively customized using its own editor and exchanges existing fields from Dynamics 365 CE bidirectionally.
Resco.NET users also benefit from integrated route planning, in which companies are displayed directly on a map and can therefore be easily added to a route.

  • Customized app for field sales or field service
  • Wide range of functions
  • Own editor
  • Integrated route and tour planning

If you would like to digitize your sales force using the CRM mobile app, please contact us. We look forward to your inquiry.

Request now

Contact us

Our awisto Sales Manager Tobias Heck advises you on open questions about CRM, Power Platform, CRM Service, industry solutions & CRM add-ons

“We develop a customized mobile app for your company.”

Tobias Heck

Sales Manager

+49 (711) 490534-30
tobias.heck@awisto.de

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