CRM Trainings

in dealing with Dynamics 365 CE

The right CRM training for your users is the be-all and end-all for a successful CRM project and promotes acceptance of the solution.
Processes become more effective, routines are established and new workflows are created. Only when users feel confident in using the software can the full potential of Dynamics 365 CE unfold for your company.

Your solution – our CRM training

CRM trainings

Our Dynamics 365 CE training courses are aimed at anyone who wants to get more out of Dynamics 365 CE, whether you are a user, administrator or developer. We have the right offer for everyone, tailored to specific requirements and goals. Our experienced Dynamics 365 CE experts will provide you with practical knowledge and show you how to use Dynamics 365 CE efficiently in your day-to-day work.

We train your users in the general handling of Dynamics 365 CE and the jointly developed and implemented processes.

Maintain master data
Create data records
Manage activities
Assign tasks
Storing notes
Qualify inquiries
Manage sales opportunities
Manage service requests
and much more.

We train your administrators and key users in the special handling of Dynamics 365 CE.

Customize Dynamics 365 CE
Configure Dynamics 365 CE
User administration
Manage administration
Create and manage security roles
Manage ERP interface
Create and manage forms and fields
Define business rules
Configure workflows
Customize entities
and much more.

We train your users, key users and administrators on other Microsoft solutions and applications.

Plug-ins
Web resources
Power Apps
Power Automate
Power BI
and much more.

Individual trainings

We offer our training courses both face-to-face and online. We offer a flexible choice of dates. We are happy to adapt to individual learning speeds and the selection of topics. You will also receive accompanying teaching material from us.

Process automation in sales for lead generation, lead qualification and customer acquisition
Effective marketing campaigns with personalized content and offers for your target groups
Provide improved customer service and increase loyalty through fast and consistent communication in response to inquiries and complaints
Increase collaboration and productivity by combining and using other Microsoft applications such as Microsoft 365, Power Platform, Azure, etc

Young woman in plaid blazer pointing at diagrams. The image stands for CRM training by awisto.

If your employees need support, then take advantage of our CRM training courses and contact us. We look forward to hearing from you.

Contakt us

“We make you fit with CRM training and our expertise.”

Tobias Heck

Sales Manager

+49 (711) 490534-30
tobias.heck@awisto.de